After-sales service

Please provide the Chinese content you would like translated.“Hekou Pot”When purchasing a boiler brand, you can enjoy our company's high-quality product services. To ensure“He Cook Pot”Brand boilers can be used rationally, correctly, and in accordance with regulations, thereby avoiding damage or reduction in service life caused by unauthorized personnel attempting repairs. Our company commits to the following in terms of product services:

1. Our company can handle all matters related to boiler design and installation according to your requirements, offering turnkey projects. We provide comprehensive after-sales service, guiding you on how to operate and maintain the boiler and its accessories, enhancing its operational efficiency, and maximizing the lifespan of the equipment.

2. Our after-sales service center is equipped with after-sales service software. We establish corresponding management files for each boiler, track and manage after-sales services for every boiler dispatched, and our after-sales staff conduct regular follow-ups on the boilers. They report each boiler's status back to the service center, where it is summarized and analyzed, and appropriate guidance is provided. Based on the equipment files set up for our customers, we regularly remind clients of parts that should be inspected, and we provide maintenance personnel according to our clients' requests.

3. In case of emergencies, our company offers 24/7 service for prompt resolution. Depending on the region, we can be on-site within 1-12 hours, address issues within the province within 12 hours, and resolve issues outside the province within 24 hours.(48 hours for remote areas)Should the issue not be resolved, our company is willing to bear all economic losses.

4. Our products are insured for quality by the People's Insurance Company of China.

5. In addition to quotations, we provide free services for all matters related to the boiler house equipment, including processing various boiler operation permits.

6. The company offers free training for boiler operators and technical services, and can provide installation process design drawings for the boiler room.

7. Free replacement of parts with quality issues within the warranty period; our company is responsible for free repairs and replacement of damaged components. For issues beyond the warranty period or due to human damage, we still provide equipment maintenance and guidance. We only charge for the cost of repaired or replaced parts. Lifetime maintenance is provided after the warranty expires.

8. Conduct regular phone follow-ups and guidance on daily boiler maintenance, as per the boiler service management records, to ensure the boiler operates normally and maintains excellent performance.

9. During the engineering installation process, both parties will cooperate and strictly manage to ensure a high-quality model project. Truly realize "buy a brand, buy satisfaction, buy peace of mind," adding luster to your organization.

                  Choose He Gu, choose success!!!

Design, manufacture, installation, acceptance, construction, training, and full turnkey services are provided to ensure the boiler operates smoothly.

2-ton gas boiler, 2-ton gas boiler manufacturer, 2-ton gas boiler model

2-ton gas steam boiler

Rated Evaporation: 2t/h Rated Steam Pressure: 1.25MPa Rated Steam Temperature: 194℃

Heze Boiler FactoryWe specialize in manufacturing WNS series gas-fired steam boilers, gas-fired pressure hot water boilers, and gas-fired atmospheric pressure hot water boilers, featuring mature technology and safe, reliable products. The boilers are equipped with advanced automation.PLCElectrical control cabinet, automatically adjusts the set boiler operating status. The boiler will run efficiently and stably within the optimized load range from high to low, with improved operational effectiveness. The boiler automation control electrical cabinet facilitates centralized management. Equipped with a world-renowned burner known for its high combustion efficiency, flue gas is fully combusted in the spacious furnace, reducing harmful emissions. The lower furnace heat load reduces NOx emissions, making it environmentally friendly and clean.

He锅Boilers, WNS series oil (gas) steam boiler series, a highly efficient and energy-saving product developed through bold innovation, incorporating the advantages of European "Laustro" and "Viessmann" horizontal wet-back three-pass fire-tube boilers.

This product is equipped with world-renowned burners, known for their high degree of automation, environmental friendliness, energy saving, and efficiency, making them highly favored by customers. The company consistently adheres to the policy of "Technology Innovation and Quality," placing great emphasis on the introduction of new technologies and the development of new products.

Heze Boiler Factory Co., Ltd.Welcome to visit our factory!