Shanghai Jingxin Wins 2025 DingXiangTong "Top Ten After-Sales Service Brands Award"

Congratulations to Shanghai Jingxin for being awarded the "Top 10 after-sales service brand" in the DingXiangTong 2025 Brand Selection Event!

Milestone Moment

Strength Proven, Honor Crowned

In the recently concluded "DingXiangTong 2025 Brand Selection," Shanghai Jingxin stood out among hundreds of competing brands, winning the award for its exceptional after-sales service quality.After-Sales Service Top Brand Award"This is a high recognition of our professional services from our users, and also a testament to the strength of the Jingxin brand."

Professional guardians of every trust entrusted to us

About the DaphneLink 2025 Brand Selection

This award selection was hosted by Dingxiang Garden - Dingxiang Tong, leveraging the global promotion to over 2 million scientific research users, attracting hundreds of brands to compete. It累计received over 20,000 votes. The seven awards were determined through a comprehensive evaluation based on public user votes, platform user behavior data, and online promotion, making it one of the authoritative brand selections in the scientific research industry.

NetTrust After-Sales: Upholding Every Bit of Scientific Trust with Expertise

Jingxin has established over 20 offices across Beijing, Shanghai, Jiangsu, Hangzhou, Zhengzhou, Wuhan, Chongqing, Guangzhou, and Hefei to better serve our clients. Moreover, we have on-site service engineers based in Shanghai, Guangzhou, Beijing, Wuhan, and other locations, ready to provide timely on-site support.

01. Technical Hotline

Each device shipped includes a hot-line phone number, after-sales QR code, and the official website and WeChat account for real-time text message reception, ensuring timely responses to after-sales inquiries and professional solutions.

02. Provide Solutions in a Timely Manner

All after-sales issues are handled by dedicated engineers, providing one-on-one precise solutions.

2. On-site after-sales engineers promptly responded to address customer usage issues.

3. Create group chats on social media platforms to promptly share images and videos, accurately identify issues, and ensure worry-free after-sales service.

New machines arrive; engineers provide on-site debugging, installation, and guidance.

NetSure's sales and after-sales engineers have all passed rigorous pre-job training, proficiently mastering the operation and installation essentials of equipment. Upon the arrival of the instruments, they schedule a visit immediately, complete the installation and debugging, and provide on-site instructions on usage points, ensuring the equipment is ready for immediate use upon delivery.

A "Reliable" Partner on the Path of Scientific Research

We understand that every minute of equipment failure can impact precious experimental progress. Therefore, Jinxin always considers "research progress" as its mission, safeguarding every experimental result with timely and professional services.

From technical support to maintenance, from remote guidance to on-site service, the Jingshen after-sales team has earned the trust and praise of countless researchers with their professionalism and enthusiasm.

In the future, Jingxin will continue to adhere to the service philosophy of "Professional, Efficient, and Attentive," constantly enhancing the quality of after-sales service, and providing researchers with an even better service experience.