Chemical Industry Integrated Communication Scheduling Solution

Background of the Proposal:

The chemical industry is a high-investment, high-risk sector characterized by extensive infrastructure and auxiliary equipment, flammable and explosive working environments, toxicity, strong corrosiveness, and continuous production. In the event of fires, explosions, and other accidents, there is often a significant toll in terms of casualties and property damage, which also garners high attention from society and institutions.

Chemical industry safety accidents are often sudden, with the initial minutes following the incident being critical to determining whether the situation can be effectively controlled. Therefore, emergency response decisions must process a large volume of accident-related information within a short timeframe, quickly allocate resources, and promptly organize emergency rescue efforts to minimize the loss caused by the accident.

The integrated command and dispatch system in chemical enterprises is a crucial component of the overall communication system. Early command and dispatch systems, such as voice exchanges, video surveillance, trunking walkie-talkies, and broadcasting systems, each had their own independent management platforms, making unified dispatching difficult.

Solution:

 Through in-depth investigation and understanding, based on the genuine feedback and actual expectations from our long-term chemical industry clients, we have customized our integrated dispatching product. Building upon our stable and powerful digital programmable dispatching system, we have specifically developed an integrated communication dispatching system tailored for the chemical industry. This ensures the seamless integration of several existing systems, effectively resolving the long-standing challenges faced by chemical industry users!

Solution Advantages

Robust Scheduling and Integration Capabilities

Xiaobeng Chemical's Integrated Communication Scheduling System encompasses a wide range of multimedia scheduling services, including voice dispatch, video联动 scheduling, teleconferencing, SMS notifications, broadcast announcements, cluster intercom scheduling, and gas alarm联动. It also supports integration and development with third-party data services, security alarms, emergency response plans, and GIS systems, forming a robust multimedia scheduling communication platform.

Voice Scheduling

The Dispatch Console allows for scheduling various communication terminals, including analog/IP phones, mobile phones, walkie-talkies, and more, offering features such as individual call, group call, round-robin call, teleconference, force call, force disconnect, auto-answer, monitoring, mute, transfer, roll call, and proxy answer.

Video Scheduling

One-Click Dispatch: Binds network cameras or analog cameras with fixed-line or mobile communication terminals. When the dispatch console calls the terminal, the system automatically retrieves the corresponding surveillance video and displays it on the console, enabling audio-visual integrated command and dispatch functionality.

Broadcast Scheduling  

Our system supports various functionalities including voice notifications, public announcements, shout announcements, TTS text-to-speech broadcasts, level broadcasts, command broadcasts, scheduled broadcasts, and task process broadcasts.

In the event of an emergency, an emergency broadcast can be initiated manually with a single click (or automatically). It also supports video linkage.

The system can be pre-set with multiple timing broadcast plans, catering to different time slots, regions, and radio broadcasts.

Leaders or dispatchers can broadcast announcements through landlines, mobile phones, or dispatch consoles, etc. The system supports concurrent broadcasting from multiple sources and microphones.

SMS Scheduling

In regular situations, dispatchers can manually send SMS messages to the mobile terminals of relevant personnel through the dispatching console. In emergencies, following the procedures set by the emergency plan, the dispatching system will automatically send out SMS messages individually or in bulk.

Cluster Scheduling

The system supports mixed PTT networking for both wired and wireless communication. It allows for calls between fixed-line, mobile phones, and two-way radios. It features dial-up interconnectivity and one-touch PTT calling. It is compatible with various models and standards of PTT vehicle and handheld transceivers. It also supports PTT radio calls to broadcast systems, triggering pre-set broadcast audio.

Alarm Dispatch

Upon detection of danger, the alarm system automatically sends the alarm signal to the command and dispatch platform (or manually triggers an alarm with a single click), where the dispatch console will automatically sound and light alarms to alert relevant personnel, while the broadcast system simultaneously initiates a danger broadcast warning for the affected area.

Emergency Response Plan Coordination

Upon receiving emergency alerts or fire alarms, the system activates pre-set response protocols, such as automatically dialing fixed lines or mobile phones of relevant personnel or superiors; sending reminder SMS messages to them; and broadcasting emergency announcements, etc.

GIS Geospatial Information System

Using the location feature of the GIS geographic information system, each information terminal's position is identified. On the dispatch console, a single click can call the communication terminal at the location point, and simultaneously, the video surveillance bound to the point can be accessed.

Operation and Survey Integration

The company supports unified and hierarchical scheduling. It is responsible for daily administrative office communication, production scheduling, emergency dispatch during unforeseen events, and monitoring and scheduling of communication terminals for various positions.

Phone Conference

   Our platform supports various methods for initiating meetings, including ad-hoc and fixed group calls. It accommodates a range of endpoints for simultaneous meetings, such as internal or external IP phones, landline phones, walkie-talkies, and mobile phones. Meetings can be set up at different levels, and dispatch consoles can initiate meetings with a single click. The meeting can accommodate up to 128 participants, with over 64 full-duplex speakers.

Standard IP Networking

Internally: All communication devices or terminals that support IP protocols can be deployed in any area covered by IP networks and wireless networks.

Internally: The IMS platform can be accessed via IP protocol, or communication equipment in other locations can be connected through IPO. The IP protocol supports centralized and distributed system deployment.

Regional Management

Through zonal management, the dispatch console can categorize explosion-proof intercom terminals by region, facilitating management and control. Zonal management offers greater flexibility, allowing for dynamic adjustments based on actual conditions.

A wide variety of card types:

Special Function Boards: REC Recording Board, HF Cluster Gateway Board, AUD Audio Interface Board, DMB Broadcast System Board, ALM Dry Contact Alarm Board, RLD Fusion联动 System Board...

Repeater Cards: FXO Ringback Repeater Card, IPO Repeater Card, PCM Digital Repeater Card, E/M Repeater Card, Carrier Repeater Card, Magnet Repeater Card...

User Sections: FXS Simulated User Board, IPS User Board, LFXS Long-Distance User Board, QFXS All-Call User Board, AFXS Long-Distance All-Call User Board...

Monitoring and Recording

The system offers real-time monitoring capabilities. It also supports high-performance recording card configuration, enabling real-time recording of all communication terminals within the system, including call recordings, meeting recordings, and conference recordings, etc. Recordings can be accessed, played online, and downloaded through recording software or via the web.

Terminal access diversification

Dispatch consoles,模拟/SIP/stone telephones, WIFI mobile phones, IP/simulated cameras, microphones, headphones, simulated/network amplifiers, network speakers, loudspeakers, explosion-proof telephones, walkie-talkies, SOS alarm systems, access control systems, etc.

Detailed Features: